The challenge
Janrakshak is a cutting-edge kiosk solution designed to enhance emergency response and governance. The primary challenge was to establish seamless voice communication between citizens and government agencies during critical situations. The kiosk features intuitive buttons that, when pressed, not only initiate emergency calls but also log and record these calls for future analysis and improvements.
In addition to emergency communication, Janrakshak includes vital on-board features such as an Automated External Defibrillator (AED), First Aid supplies, and a fire extinguisher. Monitoring the usage of these safety tools was a crucial aspect of the project.
The development of Janrakshak required precise identification of IoT hardware and seamless integration with the software to ensure reliable operation and communication. This sophisticated solution highlights our commitment to leveraging IoT technology to improve public safety and streamline emergency response.
Solutions
- Identification and implementation of right hardware
- Integration of Voice solution
- Socket communication for real time actions on hardware
- Logging & Monitoring of the Kiosk
The overall solution delivered a comprehensive framework for controlling and monitoring the Janrakshak Kiosk, ensuring its reliable performance in emergency situations. Through rigorous testing of various hardware components and their seamless integration, we implemented a robust, long-lasting solution capable of withstanding real-world conditions.
The heart of Janrakshak’s functionality, however, was its call-based communication system. This solution facilitated crystal-clear, two-way voice communication between citizens in need and government authorities. By enhancing the clarity and immediacy of emergency calls, the system significantly improved response times, enabling authorities to take prompt, informed action during emergency situations. This blend of innovative technology, including an IoT security device, and careful design made Janrakshak a true game-changer in emergency response management.
At the core of this system was a highly reliable backend infrastructure, which not only communicated effectively with the IoT hardware but also offered real-time alerts and notifications in case of system disruptions, such as internet outages or power failures. This level of monitoring ensured that the kiosks remained operational at all times, reinforcing their dependability in critical situations. Proses, a leader in IoT security device solutions, ensured seamless integration and monitoring capabilities for enhanced reliability and performance.
Key Outcomes
The Janrakshak system has been successfully deployed in three major areas of the city, operating continuously for over nine months without any hardware or software failures. Designed for 24/7 stability, the system has proven its reliability in real-world emergency situations.
In addition to its communication capabilities, the system also tracks and logs the usage of critical safety hardware, such as the AED kit, First Aid kit, and fire extinguisher. This comprehensive logging not only ensures accountability but also allows for efficient monitoring and timely replenishment of these lifesaving tools. The continued smooth operation of the system underscores its robustness and the effectiveness of the IoT-based solution in enhancing public safety and emergency response.
- Realtime Control of the device
- Logs and tracebility of various events
- 24×7 online
- Central admin for managing the device
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